Frequently Asked Questions
Everything you need to know about your Repêchage® experience.
What makes Repêchage® seaweed-based products unique?
Repêchage® uses sustainably harvested seaweed from the coast of Maine. Our proprietary process ensures that all vitamins, minerals, and amino acids remain bio-available to deliver maximum skin-rejuvenating benefits.
How can I track my order?
Once your order has shipped, you will receive an email notification containing your tracking number. You can use this number on our carrier's website to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and at least half-full to be eligible for a refund or exchange.
Are your products cruelty-free?
Yes, Repêchage® is committed to ethical beauty. We do not test our products or ingredients on animals, and we maintain strict standards for all our sourcing partners.
Do you offer international shipping?
Currently, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your specific address.
Can I use Repêchage® products if I have sensitive skin?
Absolutely. Many of our collections, such as the Hydra 4® line, are specifically formulated with calming seaweed extracts and antioxidants to soothe and protect sensitive or reactive skin types.